It’s a bird! It’s a plane! It’s… it’s…REMARKABLE! If you are wondering who the man in the purple cape is, we invite you to meet him – Captain Remarkable. As the face of ImageFIRST, he travels around the country to represent the Worthwhile Work that we do for our community, customers and their patients. He stands for our values as a company, which are channeled through our quality services and customer interaction. Anyone can say that they are remarkable, but Captain Remarkable shows us that being extraordinary is about what you do!
Our Practice of Worthwhile Work
Take it from the guy in the purple tights, black mask and eyeglasses. No matter which ImageFIRST you partner with across the country, such as us here at Cincinnati, we practice ideals within our business to produce Worthwhile Work, especially in the community!
ImageFirst’s Captain Remarkable spreads awareness about the values we believe in, which are followed internally and externally through Worthwhile Work. From celebrating our employees’ achievements and volunteering for charities to ensuring the delivery of cleaned, quality linens and engaging in teamwork, we perform Worthwhile Work that results in satisfactory outcomes.
The Mission of Captain Remarkable
Captain Remarkable’s mission is to fly around the country and visit ImageFIRST locations, where he speaks with the employees to discover what it is that makes the company different from other laundry services. He talks to the customer service representatives, sales associates, managers and others to ask them why they enjoy their Worthwhile Work. If you are wondering who exactly Captain Remarkable is, we’ll let you in on his secret identity. The man wearing the purple cape is none other than Bill, one of our dedicated employees!
Our Shared Values
However, Captain Remarkable exists in all of us at ImageFIRST. We devote our expertise to providing for our customers and their patients by promising to supply laundry that is white, beyond sanitized and in top condition. Operating as a family, we work with our clients, one-on-one, to provide them with what they need, ensuring accurate and on-time deliveries, as well as maintaining a positive relationship for years to come. We even offer same day rescue for those times when the inventory unexpectedly seems too low. So, when you are in need of a healthcare laundry specialist, who are you going to call? Captain Remarkable… uh, we mean, the ImageFIRST Cincinnati team!
At the heart of our purpose are our associates and customer advocates who reflect our company values, which is what makes us different. The main values we follow are:
- Be Respectful
- Be Remarkable
- Be Safe
- Be Honest
But don’t take our word for it! Find out from Captain Remarkable himself how our customer advocates’ passion and relentless drive for quality and continuous improvements makes us unique!